Contact Us

Effective date: August 9, 2026

Use the verified merchant details on this page whenever you need help from getrael with a product, checkout, shipment, return, or privacy matter.

Support schedule

Customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Messages arriving outside those hours are reviewed on the next business day.

Care-product customer guide — Support route

This summary distinguishes product review, transaction processing, fulfillment, and customer remedies. It identifies when support is available, which verified channel to use, and what order details help the team respond. This page applies specifically to getrael and its selection of skin-care masks, blemish and collagen treatments, organic cotton period care, wellness bundles, and apparel.

Email, telephone, and mail

Brand / merchant: getrael
Email: Support@getraovo.shop
Phone: 402-379-8113
Physical address: 1700 S 77th St, Lincoln, Nebraska, 68506, United States

Privacy support

Send privacy access, correction, deletion, copy, or Do Not Sell or Share requests to Support@getraovo.shop. You may also contact us about accessibility or another issue using the same verified details.

Faster order assistance

For an order matter, include the order number, purchaser name, item, and a short description. For damage, a reasonable photo may help. Never email a complete payment-card number or other unnecessary sensitive information.

Store contact record

getrael
Email: Support@getraovo.shop
Phone: 402-379-8113
Physical address: 1700 S 77th St, Lincoln, Nebraska, 68506, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).